FAQ

Find answers to common questions about Desert Cool Trading, including our products, shipping, and customer support.

Who is Desert Cool Trading?

Desert Cool Trading is a leading provider of HVAC and refrigeration solutions in Saudi Arabia. We are an authorized distributor of Carrier Air Conditioning and the exclusive distributor of Daikin Refrigeration Systems.

Where is Desert Cool Trading located?

Our headquarters is based in Al Khobar, Saudi Arabia. We operate throWgh our large-scale warehouse facilities and exclusive showrooms to serve customers efficiently.

What HVAC products do you offer?

We supply a wide range of Carrier HVAC products, including:

  • Chillers
  • Package units
  • VRF systems
  • Central duct systems
  • Mini-split air conditioners

Do you provide refrigeration and cold chain solutions?

Yes, we specialize in supplying and installing refrigerated cold rooms with energy-efficient Echokaline Green Condensing Units. We also provide commercial and industrial refrigeration systems.

What ventilation solutions do you offer?

We offer residential, commercial, and industrial ventilation systems, including ducted and ductless solutions designed to improve air quality and airflow efficiency.

Do you supply spare parts and accessories for HVAC and refrigeration systems?

Yes, we provide a wide range of spare parts, including:

  • Compressors, condensers, and evaporators
  • Refrigerant gases and control systems
  • Filters, motors, and electronic components

Do you provide insulation and piping materials?

Yes, we supply high-quality insulation and piping solutions, including:

  • Copper pipes and fittings
  • Insulation materials for energy-efficient cooling
  • Ducting materials for improved airflow management

Do you offer smart and energy-efficient HVAC solutions?

Yes, we provide:

  • IoT-based HVAC monitoring systems
  • Energy-efficient air conditioning units
  • Green and sustainable cooling solutions

What makes Desert Cool Trading different from other HVAC suppliers?

We stand out due to our:

  • Exclusive distributor partnerships with top industry brands
  • Large-scale warehouse and showroom facilities for fast delivery
  • Expert technical support for installation and maintenance
  • Commitment to sustainability through energy-efficient products

How can I get in touch with Desert Cool Trading?

You can contact us through our website, visit our showroom in Al Khobar, or call our customer service team for inquiries and support.